Jobs

We’re always looking for great talent and fresh perspectives. Send resumes and cover letters to DesignInHealth@dellmed.utexas.edu

 

Open Positions


 
 

Manager, Partnership Strategy and Development

This salaried position is a growth role within the Design Institute for Health developing and executing an effective approach to partner development and management. The position requires close collaboration with Institute leadership, a deep understanding of design and designers, and the ability to communicate and translate our capabilities to partners.

Responsibilities:
- Build a partnership development strategy to fulfill the Design Institute’s missions
- Develop a multi-channel approach to fulfilling partnership development strategy
- Shepherd tactical execution, adjusting to accommodate market response and Institute circumstances
- Shape and guide large scale partnerships, ensuring engagement and alignment
- Represent the Design Institute in internal and external forums
- Manage the partnership pipeline in pursuit of strategic priorities (including revenue)


Relevant background:
- 5+ years of experience developing and managing successful strategic partnership development efforts
- Broad experience with generating and guiding multi-stakeholder strategic partnerships
- Significant previous experience working with creative services, design and/or content creation
- Healthcare experience is helpful


Soft skills:
- High EQ
- Adept at managing actively engaged partners
- Practiced at conveying the value of design
- Mutually respectful approach to collaboration

 

Service Designer

This position is for the rare individual who can convert unique insight into groundbreaking ways to deliver services that involve multiple stakeholders and within complex systems. Experience in design research techniques is expected, but the role is that of a service designer. Sufficient visual design skills are strongly desired to help effectively communicate concepts and prototypes. This is a role for someone who can think big, but also act small. At the Design Institute for Health, our service designers work in diverse health environments from traditional clinical care settings to community settings tackling the important challenges addressing social determinants of health.

Responsibilities:
- Apply service design methods on multidisciplinary teams to reimagine how health-related services should function
- Produce service design artifacts including service blueprints, journey maps, and digital and environmental prototypes
- Efficiently prototype services and solutions in dynamic environments, adapting to changing needs
- Create metrics and methods for measuring progress and success - before, during and after engagements
- Partner collaboratively with a range of other creative staff here at the Design Institute including design researchers, interaction designers, product designers, visual designers, etc. to co-design and co-deliver new processes
- Gain the trust of our partners (clients and delivery partners) to realize the full-potential of new solutions and services
- Share what we make and how we make it at conferences, via blog posts and case studies, and through other channels

Relevant background:
- 3+ years of professional experience designing large-scale services using service design methods
- Experience collaborating on multidisciplinary teams; flexibility and openness to adapting service design methods to fit the needs of a multidisciplinary team
- Ability to prototype in different media across digital and physical channels
- Ability to zoom in and out on an engagement and at times potentially between multiple engagements; ability to shift from focusing on small details to understanding large system relations
- Healthcare experience is helpful

Soft skills:
- High EQ
- Adept at working with actively engaged partners
- Practiced at conveying the value of design
- Mutually respectful approach to collaboration
- Passion for leveraging design to help the underserved