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Systems Designer

Job Description

As a Systems Designer at the Design Institute for Health, you will work with subject matter experts and other designer roles (such as product designers, service designers, environments designers, organization designers, and communication designers) on multiple projects to establish new value exchanges and directions with a key goal to redefine and communicate how a coordinated system delivers health to a community.

Systems Designers work at the intersection of complex systems—those with conflicting priorities and incentives, messy value exchanges, and challenging behaviors—and people. A Systems Designer combines the ethnographic bent of a design researcher and the big-picture perspective of a systems thinker, and brings them together with the healthy dose of doing/making skills that you might find in a designer. In representing systems and the people that operate within them the way they exist today and the way they might tomorrow, Systems Designers help create a more nuanced understanding of the complexities of systems and the needs of those within them; iteratively act upon the system by creating new exchanges, nodes, or other interventions in a low-cost way; and foster transparency which allows new perspectives to be brought to bear to collectively solve the toughest challenges.

If you are someone who has worked in public health, the financial sector, service operations, environmental sciences, industrial engineering, or other fields that revel in complexity, and you love getting your hands dirty to make things better, this may be a good role for you.

If you are a practicing designer who always considers the upstream and downstream impact of your work and the broader context in which it exists, and you love designing the products, interfaces, services, or spaces that shift whole ecosystems, this may be a role for you.

If you’re already familiar with healthcare, that’s a plus. Likewise, if you have a deep skillset in making—and we’re talking everything from standing up new service offerings to building physical prototypes to crafting communications campaigns—that’s a major plus.


  • Contribute and potentially lead projects with systems design needs.

  • Create content that satisfies specific project deliverables around systems design.

  • Work with designers of diverse backgrounds to efficiently assimilate systems design methodology to meet project demands.  

  • Define and execute project plans with systems design activities and deliverables.

  • Collaborate with diverse internal and external partners to establish and deliver on shared goals.

  • Measure project results and return on investment in a meaningful, clear, and creative manner.

  • Advance the discipline of systems design in healthcare and disseminate related information.

  • Other related duties as assigned.

Required Qualifications

  • Must have a Bachelor’s or Master’s degree in human-centered design, industrial engineering, or a closely associated degree.

  • Must have a minimum of 5 to 7 years of professional work experience in systems design, user experience design, or related field. 

  • Must have a multi-disciplinary skillset to lead teams in both projects and content creation

  • Must have demonstrated experience in program leadership, consultative roles, and partner management.

  • Must have demonstrated experience contributing to design projects throughout the phases including problem identification, strategy development, design research, synthesis, ideation, prototyping, and implementation.

  • Must have demonstrated ability to bring design ideas to fruition with realized examples of product/service/systems as evidence of such.

  • Must have excellent presentation and written communication skills.

Preferred Qualifications:

  • Priority will be given to candidates with previous design studio / consultancy experience.

  • Priority will be given to candidates with previous healthcare and health/wellness experience.

Link to UT posting to apply: